Terms & Conditions - Mobile Promotions

General Mobile

  1. For device offers on other mobile service plans, please visit our retail outlets or consumer.starhub.com/personal.
  2. Relevant documents are to be produced for subscription to mobile services. Phone packages, offers and service plans are accurate at the time of printing and are subject to change.
  3. Early Recontract Scheme is available to customers renewing between the 13th and 21st months of their mobile contracts. An Early Recontract Fee of $350 applies.
  4. Advertised device offers and premiums are not applicable with Business sign-ups or other promotions, unless otherwise stated.  
  5. All premiums are valid while stocks last and are not applicable at the online store unless otherwise stated.
  6. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.
     

Device Discount Promotion

  1. Promotion is valid till a date determined by StarHub.
  2. Sign up a new or recontract to a 2-year Device Plan S/M/L/XL to enjoy discount on selected devices.
  3. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  4. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.
  5. General Mobile Terms & Conditions apply.

 

FREE Data Promotion for 4G SIM Only Plans​

  1. Promotion valid till a date determined by StarHub.
  2. Only valid for sign up or recontract via the StarHub Shop and not valid for sign up or recontract via StarHub Online Store and for change of plan via StarHub App or My Account.​
  3. Not applicable to StarHub’s Seniors Go Digital SIM Only plans.​
  4. Extra 50GB (30GB at retail shops) promotion is applicable for 24 consecutive months with sign up to 4G $25 SIM Only plan, thereafter the plan will revert to the original bundle of 30GB for 4G $25 SIM Only.​
  5. Extra 65GB (45GB at retail shops promotion is applicable for 24 consecutive months with sign up to 4G $25 SIM Only 1 year plan. Thereafter, the plan will revert to the original bundle of 35GB for 4G $25 SIM Only 1-year plan.​
  6. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.​
  7. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.​
  8. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice​.



FREE 1,000 SMS for 4G SIM Only Plans

  1. Promotion is valid till a date determined by StarHub.
  2. Only valid for sign up or recontract via the StarHub Shop and not valid for sign up or recontract via StarHub Online Store and for change of plan via StarHub App or My Account.​
  3. Not applicable to StarHub’s Seniors Go Digital SIM Only plans.
  4. Free 1,000 SMS is applicable for 24 consecutive months with sign up to 4G $25 SIM Only plan or 4G $25 SIM Only 1-year plan.
  5. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  6. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

$5 Bill Rebate Promotion for 4G SIM Only Plans

  1. Promotion is valid till a date determined by StarHub.
  2. Only valid for sign up or recontract via the StarHub Shop and not valid for sign up or recontract via StarHub Online Store and for change of plan via StarHub App or My Account.​
  3. Not applicable to StarHub’s Seniors Go Digital SIM Only plans.
  4. $5 bill rebate every month is applicable for 24 consecutive months with sign-up to 4G $25 SIM Only plan. Thereafter the plan will revert to $25.47 every month.
  5. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  6. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

Free Data for Mobile+ SIM Only 1-year Plan 

  1. Promotion is valid till a date determined by StarHub.
  2. Only valid for sign up or recontract via the StarHub Shop and not valid for sign up or recontract via StarHub Online Store and for change of plan via StarHub App or My Account.​
  3. Not applicable to StarHub’s Seniors Go Digital SIM Only plans.
  4. Extra 40GB (20GB at retail shops) promotion is applicable for 24 consecutive months with sign up to Mobile+ $38 SIM Only 1-year plans, thereafter the plan will revert to the original bundle of 60GB for Mobile+ $38 SIM Only 1-year plan.
  5. Extra 60GB (40GB at retail shops) promotion is applicable for 24 consecutive months with sign up to Mobile+ $45 SIM Only 1-year plans, thereafter the plan will revert to the original bundle of 80GB for Mobile+ $45 SIM Only 1-year plan.
  6. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  7. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

$10 OFF monthly subscription for 24 months on Mobile+ $38 SIM Only 1-year Plan 

  1. Promotion is valid till a date determined by StarHub. 
  2. Only valid for sign up or recontract via the StarHub Shop and not valid for sign up or recontract via StarHub Online Store and for change of plan via StarHub App or My Account.​
  3. Promotion is also applicable to CIS Mobile+ $38 SIM Only 1-year plan.
  4. $10 OFF is applicable for 24 consecutive months with sign up to Mobile+ $38 SIM Only 1-year plan, thereafter the plan reverts to $38.72 monthly.
  5. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  6. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

FREE 3-month Amazon Prime Membership promotion

  1. Promotion is valid till a date determined by StarHub.
  2. Promotion is applicable to all new and re-contract customers who sign up for 2-year Device Plan S/M/L/XL. 
  3. The complimentary Amazon Prime membership (3 months) will be valid for 30 days from the date of successful sign-up or renewal to any 2-year Device Plan.
  4. Promotion will require activation through completion of the sign up process on Amazon Webpage via StarHub App.
  5. Promotion is valid for the initial 3 months, thereafter, prevailing rate of $2.99/month apply.
  6. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via StarHub App or My Account.
  7. For full terms and conditions on Amazon Prime membership promotion, please find more information at starhub.com/amazon-prime-terms
  8. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

  

2 years FREE Mobile Plan Promotion

  1. Promotion is valid till a date determined by StarHub.
  2. Promotion of one FREE mobile plan is included for all new and re-contract customers who sign up for any 2-year Device Plan S/M/L/XL, Mobile+ $38/$45 SIM Only 1-year plan, 4G $25 SIM Only 1-year plan, 4G $25 SIM Only no contract or 2-year Broadband, Entertainment or HomeHub Plus plan via StarHub Shops only.
  3. Promotion of one FREE mobile plan is applicable to all new and re-contract customers who sign up for any 2-year Device Plan S/M/L/XL via StarHub Online Store.
  4. This promotion is not valid for change of plan via StarHub App or My Account.
  5. This mobile plan is issued as an additional new mobile line with a mobile number and is free for the initial 24 consecutive months, thereafter $8.15/month is chargeable unless otherwise terminated.
  6. This mobile plan comes with 1GB and 50 outgoing minutes. Excess data and voice charges are applicable upon utilization of plan bundle.
  7. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

 

FREE 3-month Apple TV+

  1. Promotion is valid till a date determined by StarHub.
  2. This is an Apple offer and Apple reserves the right to accept or decline any customer at its sole discretion. 
  3. Free Apple TV+ is applicable to when you buy a new iPhone or iPad with an Apple ID. 
  4. For more information on Free 3-month Apple TV+ promotion, click here.
  5. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.
     

Free 1 Month GeForce NOW Promotion

  1. Promotion is valid till a date determined by StarHub.
  2. Promotion is applicable to all new, recontract and existing customers who sign up for 2-year Device Plan S/M/L/XL.
  3. Promotion is valid for the initial 1 month, thereafter, prevailing rate of $11.99/month apply for StarHub Customers.
  4. Only valid for sign up or recontract via StarHub Shops. Not valid for change of plan via StarHub App or My Account.
  5. Free one month subscription can be redeemed from StarHub App > Rewards > GeForce NOW 1 month Plan.
  6. Each customer is allowed one redemption code for one-time use.
  7. For full terms and conditions on GeForce NOW subscription promotion, please find more information here.
  8. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

Free 50GB Data forever for Star Plan​

  1. Promotion period to be determined by StarHub from time to time.​
  2. Only valid for sign up or recontract via the StarHub App and not valid for change of plan via StarHub App or My Account.​
  3. Not applicable to StarHub’s Seniors Go Digital SIM Only plans.​
  4. Extra 50GB Data forever for Star Plan promotion is applicable with sign up to Star Plan M and Star Plan L.​
  5. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.​
  6. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.​